Log onto:
https://www.smithsfoodanddrug.com/
On the top right-hand side of the web page it will say Pickup at (some out of state location). Pull down that menu and it will have you enter your zip code. Right under this it will say Change Store. Click on this and select the store location you will be shopping. Or if you prefer go one more step down and select Delivery. Either way: proceed as shown below.
The next step is to Sign in. It is on the top right as well. When you put your mouse pointer on this you will see several choices. If you have previously created a Smiths account, sign in. If not, choose Create Account. It will ask you for your Name, Email and to Create a password. It will also ask, as an option, to type in your Smiths Reward card number. If you don’t have one you can just skip that and continue down this page and select the “I agree to the terms and conditions” and then press Create Account. Your Sign-in will be the email and password you just created. So, if ready, Sign In.
The following is what we found to be the easiest way to shop on Smiths website.
At the top left of the webpage you will see SMITH'S. Next to that you will see Menu. Click on Menu. You will see that there are the departments you can shop. For example “Meat and Sea Food” or “Fresh Fruits and Vegetables” or “Pantry.”
Click on the department you want. You will see that the departments are further categorized, specifically. When you choose a specific it will bring up pictures of the items. When you find at item you want, click Add to Cart and choose the quantity you want. Your choices of items will be added to your shopping cart.
As you go down the choices you will see that some have more than one page. You can click NEXT to take you to the following page.
After you are done with any category go back to Menu (at the top left) and select other categories, one after the next, until you are finished shopping.
There are thousands upon thousands of item choices, and the same item may appear on different pages because of how they are packaged and other differences. So, you may find baby carrots on page 1 in 3 lb packages. So you may select it. But as you go onto further pages you may find baby carrots in 1 lb packages, and that is what you really want, so just add the new selection. So your cart now has both the 3lb and 1 lb baby carrots. We found that instead of trying to remember which page you found it on that it is easier to cancel the 3 lb choice when you Review your cart prior to finalizing and paying. (We will explain how to remove an item in the cart review.)
If you check your cart before you are through shopping, to go back and continue shopping, click on the back arrow (<) at the top and it will take you back to the page you were on. I noticed that a running view of the most recent additions to the shopping cart continued to show on the right. If you want to go back to your full cart, at any time, click on the blue View Cart button at the bottom of your cart items. You will have a running Estimated Subtotal so you can track what you are spending as you go.
When you are finished shopping and ready to pay click on Cart, at the top right corner of the webpage or the blue View Cart button. It will display all the items in your cart for you to review.
In your review you can change the quantity or remove any item you don’t want. For example, if you want to remove the 3 lb package of carrots click on the minus sign of the quantity until it is removed from your cart.
If during your review you want to add something you forgot, just go back to the top left side of the webpage and click Menu and go to the department and find the item you want and add this to your cart. When you select Cart again it will include the new item added. Now click on the blue Check out Pick-up items on the right side. It will take you to the next page where you pick a date.
NOTE: At the top of your Shopping Cart, there is a button Change to Delivery if you decide not to Pick Up.
The first date you select will probably not be available so click the next date, etc, until you no longer get the gold colored message that it is not available. It looks like they list a week of dates. Once you have your date, now click Reserve to Select A TIme for the date you have been given. Now click on blue Continue to Payment on the right side. At present, available dates are 4 to 5 days in the future. Delivery may take longer.
After you have Continued to Payment, fill in the Contact information requested and then the Payment Option by selecting Add Credit or Debit Card for payment. Now, click on the blue Submit Order button on the right. They do not take cash.
When finished they will send confirmation of pick up to your email.
Our first order was placed on Monday afternoon and took a bit more than 2 hours to sort out because of being unfamiliar with the process. Next time, it will be a more familiar task and take less time.
It was later in the day Monday when we received email notification of our pick-up time.
The Pick-up area is at back of the store (east side) toward the south end, approximately behind the gardening supply part of the store. It is set up with pick-up stalls that you pull into. Each stall has a number posted along with instructions to place a call when you arrive.
You tell them your stall number and someone will arrive with sacks of your items and put into vehicle where you want them placed. In our case, the cargo hold. At that time, they will tell you if any items you selected were unavailable. An adjustment is then made to your total charge. These good people, sadly, are not allowed to accept a tip.
And off you go. There was barely any wait for service. There were only 3 other stalls that were occupied at the time we were there. The pick-up was slick and quick.
This was the Milne experience using the on-line shopping at Smith’s on Valley Dr. in Millcreek.
On-line shopping is available at all their locations.
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